1. OPENING REMARKS
1.1 Mr. Janez Lotrič, Slovenia WPC NC Chairman
1.2 Dr. Eivald Roren, WPC President
2. RETAIL SECTOR OVERVIEW
2.1 Oil Products Retail in the WPC Picture (Dr.Toth – WPC Vice President)
2.2 The Supply Chain in the Mediterranean region and the role of OME (Dr. Sfligiotti – OME General Director)
2.3 Contemporary Trends in the European Oil Industry and the role of EUROPI (Dr.Brueggemann – EUROPIA)
2.4 Key Performance Dimensions in a Gasoline Retail Network – go for World-Class Performance (Mr.Genc - Mc. Kinsey)
2.5 IEA’s Energy Security Policy (Mr.Jacoby – IEA)
3. SUPPLY PATTERNS, TRANSPORT OPTIMISATION, COMPULSORY STOCKS
3.1 Experience Finland (Mr.Nupponen – Finnish Oil and Gas Federation)
3.2 Experience of Slovenia (Mr.Blenkuš - PETROL)
4. THE REQUIRED QUALITY AND INFRASTRUCTURE FOR THE DISTRIBUTION OF BIO-FUELS, LPG, CNG AND   HYDROGEN
4.1 Managing oil demand in transport (Mr.Erik Bergelin - RENAULT )
4.2 Bio-fuels Directive of the EU (Dr. Buchsbaum - OMV)
4.3 Managing the supply of LPG on service stations (Mr.Pethö – MOL Slovnaft)
4.4 The need for high quality motor fuels (Dr.Proštenik – INA)
4.5 Security of Energy Installations and Infrastructure (Mrs.Carrillo Dorado - EU Commission)
5. KEY ISSUES CRUCIAL FOR REMAINING RETAIL BUSINESS COMPETITIVE IN FUTURE
5.1 Current aspects of information technology for the oil product retail business (Mr.Batista - PETROL)
5.2 Collecting of data related to the oil product retail business (Mr. Del Manso – UNIONE PETROLIFERA)
5.3 End-use efficiency and energy services related to the oil product retail   business
(Dr.Brueggemann – EUROPIA)